⚡ 24/7 Emergency Response

Tree on your house? We answer 24/7

Day or night, storm or calm, a real person picks up. We get a crew rolling, secure the damage, tarp the opening, and document everything for your claim. You don't have to figure this out alone.

★★★★★ Local crew · we work with your insurance
PHOTONight shot of On the House crew arriving in a marked truck, headlamps on, ready to clear a tree off a damaged roof
// What to do right now

A tree hit your home? Here's the plan.

First, get everyone out of the damaged room and away from the wreckage. If there's a downed power line near the tree, stay back and call your utility and 911. Once people are safe, call us. We'll talk you through it on the phone, then get a crew moving to secure and tarp the damage and start photographing everything for your insurance claim. We make it safe first, then we get your home back to normal.

  • ✓  24/7 emergency response across the Binghamton area and the Southern Tier
  • ✓  Emergency tarping to stop water from getting in
  • ✓  Safe removal of the tree off your roof, garage, or vehicle
  • ✓  Photos and documentation for your insurance claim
// How an emergency call works

From your call to a safe, dry home

Four steps. We move quickly and keep you in the loop the whole way.

You Call

Tell us what happened and where. We answer day or night and talk you through the first move.

Rapid Response

We get a crew and gear rolling to your address as fast as we safely can.

Make It Safe & Tarp

We remove the hazard, ease the tree off the structure, and tarp the opening to stop further damage.

Remove & Document

We clear the tree, clean up the yard, and hand you photos and notes for your claim.

PHOTOCrew carefully rigging and lowering a heavy limb off a caved-in roof section, tarp staged nearby
// Off the structure, the right way

We get the tree off your home without making it worse

A tree resting on a roof is under load. Cut it wrong and the whole thing can shift. Our crew rigs and lowers the weight in pieces so the tree comes off cleanly instead of dropping further into your home. Once it's clear, we tarp the opening so the next rain doesn't undo the work.

// The insurance side

We handle the claim side with you

Securing the home is step one. The paperwork is step two, and we don't leave you to fight it alone. We photograph and document the damage, give you a clear written estimate, and work directly with your adjuster. See exactly how we handle claims and what your policy may cover.

PHOTOCrew member photographing roof damage with a phone, clipboard in hand, documenting for the insurance claim
// Storm questions

Emergency storm damage FAQ

How fast can you get here?

We answer our storm line 24/7 and get a crew moving as soon as we can. Real response time depends on conditions and how many homes were hit in the same storm, but securing your home is always our first priority. When you call, we'll give you an honest timeframe instead of a promise we can't keep.

Do you work with my insurance?

Yes. A tree through the roof is stressful enough without the paperwork. We photograph and document the damage, write up a clear estimate, and work directly with your adjuster. Coverage depends on your policy, so check with your insurer, but we'll make the claim as smooth as we can. Our Storm & Insurance page walks through the whole process.

Is it more expensive at night or on the weekend?

Emergency work after hours can cost more than a scheduled daytime job, simply because of the call-out and the crew time. We'll be upfront about that before we start, and for covered storm damage we work with your insurance. You'll always get a clear estimate, not a surprise.

Can you tarp my roof so it stops leaking?

Yes, and we do it on the same visit whenever it's safe. Once the tree is off the structure, we cover the opening with heavy-duty tarp to keep rain out until your roofer can do the permanent repair. Tarping early is what saves you from water damage spreading through the ceilings and walls.

Don't wait — an open roof gets worse by the hour

Every hour a tree sits on your home, water finds more places to go. Call our 24/7 storm line and we'll get a crew moving and your home secured fast.

☎  Call (607) 555-0146

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